Legal information

Privacy Policy

This policy explains what personal data we collect, how we use it and how we protect your information.

Last updated: June 2026

1. Data we collect

We may collect your name, email address, phone number, delivery address, postcode, order history, payment-related information and technical data related to your use of the website.

2. How we use data

We use data to process orders, confirm delivery, contact you, support user accounts, improve the service and meet legal or accounting obligations.

3. User accounts

If you create an account, we store profile details, orders and saved delivery addresses to make checkout faster and more convenient.

4. Cookies

The website may use cookies for sessions, authentication, basket functionality, language preferences and basic analytics. You can manage cookies in your browser settings.

5. Sharing data with third parties

We do not sell your personal data. We may share limited information with services that help us process orders, delivery, email notifications, payment or technical support.

6. Data retention

We keep personal data only for as long as needed to process orders, support your account and meet accounting or legal requirements.

7. Your rights

You may contact us to access your data, correct it or request deletion where allowed by law.

8. Security

We use reasonable technical and organisational measures to protect personal data, but no online service can guarantee absolute security.

9. Contact

If you have questions about privacy or personal data, contact us using the details provided on the website.